Coronavirus Update - COVID-19
Coronavirus – COVID-19 – 12th May 12.39 pm
We are all highly concerned about the COVID-19 virus and its impact on the well-being of everyone and will do everything we can as a business to adhere to Government advice at all times. Sadly this means the following must apply:
We are no longer accepting arrivals at any of our cottages between now and 3rd July 2020. Guests may defer the start date of their holiday anytime up to the end of 2021. Our availability and pricing is subsequently fully online for 2021 and online bookings can be made as normal .
We cannot accept any new bookings which would commence before Friday 3rd July 2020.
You can book your getaway to the North Yorkshire Moors and Coast with Cottage Escapes and be confident that we will completely support you if changes need to be made to your holiday. We have cottages available to book from 3rd July 2020 until the end of 2021 with an offer of transferring your booking to a later date in the case of continued Coronavirus related travel restrictions or free cancellation and a full no quibble refund. We’ve put this in place to give you the peace of mind you need and are able to do so only because we are a family run business and own all of the properties in our portfolio.
Will the holiday cottages be safe in future?
Our cottages are regularly occupied and cleaned each changeover to a high standard for subsequent guests. It is important that in addition to this, all our guests and staff follow the government guidelines on cleaning and public health. We are taking additional precautions using PPE throughout our Thirley Cotes farm site where we operate an onsite reception and site management facility.
Current supplies of toiletries, soaps and gels are proving increasingly difficult for us to supply per our normal policy, so please ensure you bring the necessary items with you on holiday in case we can no longer provide them.
Can I cancel my holiday?
The government has issued clear warnings not to travel within the UK so we are adopting the policy outlined for all ongoing bookings until the end of June 2020.
Our normal terms and conditions of business apply to all other future bookings for the time being.
We will continue to monitor Government advice and take any necessary action to help our customers wherever possible.
Thank you for your patience. We hope the above will provide you with some clear answers relating to your holiday, but if you have any further questions please do not hesitate to get in touch on 01723 871782 or email us at firstname.lastname@example.org. We also recommend that you visit The World Health Organization and gov.uk for the most up to date information.
...really enjoyed staying in this lovely cottage. The weather has been pretty good, really, so plenty of walks. Fantastic views and Windy Gap lived up to its name! Foster Family, Surrey - Marry's Cottage,
We've had a great week!
...really enjoyed staying in this lovely cottage. The weather has been pretty good, really, so plenty of walks. Fantastic views and Windy Gap lived up to its name!
Foster Family, Surrey - Marry's Cottage,